traqqer Terms of Service

By using the traqqer mobile application, you agree to comply with and be bound by the following terms and conditions:

1. Acceptance of Terms

By accessing or using the traqqer app, you acknowledge that you have read, understood, and agree to be bound by these terms of service.

2. User Responsibilities

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account or password.

3. Intellectual Property

The traqqer app and its original content, features, and functionality are owned by the app provider and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4. Modification and Termination of Service

The app provider reserves the right to modify, add, or remove any content or features of the app at any time without prior notice. The app provider also reserves the right to terminate the provision of the app without prior notice.

5. Disclaimer of Liability

The app provider shall not be liable for any damages or troubles incurred by the use of the app. Users use the app at their own risk and shall be responsible for resolving any damages or troubles arising from the use of the app.

6. Coaching Services

Coaches must keep their public profile, fees, service details, availability, qualifications, and achievements accurate and up to date. Athletes must review the coaching details, schedule, fees, and payment deadline before applying. We do not guarantee coaching quality, results, performance improvements, injury prevention, or recovery.

7. Appointments, Payments, and Cancellations

Paid coaching must be paid through the payment method designated by us. After a coach approves an appointment, the user must complete payment by the displayed deadline. If payment is not completed by the deadline, the appointment may be canceled. Cancellations, refunds, and rescheduling are handled according to applicable law, these terms, in-app notices, and our operations. Direct off-app payments, fee avoidance, or false payment claims are prohibited.

8. Messages and Attachments

Users may use coaching messages and attachments only as needed for the session purpose. Illegal, harmful, discriminatory, harassing, sexual, violent, rights-infringing, unnecessary personal-information requests or disclosures, and improper attempts to move payment or contact outside the app are prohibited. We may review messages and related content as necessary for legal compliance, dispute handling, fraud prevention, and service operations.

9. Commerce Law Disclosures

When a coach provides services as a business, the coach is responsible for accurately displaying legally required information such as name or business name, address, contact details, price, payment timing, service timing, cancellation and refund conditions, and other required disclosures. We may request corrections, verify display content, or suspend publication when necessary.

10. Governing Law and Jurisdiction

These terms of service shall be governed by and construed in accordance with the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction as the court of first instance for any disputes arising out of or in connection with these terms of service.

11. Miscellaneous

If any provision of these terms of service is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable. The app provider may replace any invalid provision with a valid provision.

12. Contact

If you have any questions or inquiries regarding these terms of service, please contact us at the following: