traqqer Privacy Policy

This Privacy Policy contains information regarding the collection, use, and protection of personal information of users. By using the app, users are deemed to have agreed to this Privacy Policy.

1. Information Collection

The app may collect personal information such as the user's name, email address, and location. The app may also collect training data, AI analysis data, and coaching-related information such as coach profiles, menus, fees, appointment times, payment status, session messages, attachments, and information needed for reviews or support. AI analysis data may include prompts, AI chat history, post-training AI coach reviews, saved training records, results, notes, RPE, training duration, condition data, upcoming competitions, competition entries and notes, injury history, RPE statistics, previous AI menu history, uploaded videos, video type, focus points, pose estimation data, menu generation settings, and AI-generated analysis or suggestions.

2. Use of Collected Information

The collected personal information may be used for the following purposes:

  • Providing app functionality
  • Providing coaching appointments, payments, session progress, user-to-user messages, notifications, and support
  • Improving and customizing the service
  • Sending notifications and communications, including appointment and payment notices

3. Information Sharing and Disclosure

The app does not sell the user's personal information. The app may share information with third-party service providers, such as cloud hosting providers, payment processors including Stripe, analytics providers, and customer support tools, only as necessary to provide the service. Appointment, session, message, attachment, and profile information needed to provide coaching features may be shown to the relevant coach or athlete. The app may also disclose information as required by law or legal process.

3-1. Data Transmission to AI Services

When you use AI features such as AI Coach, AI video analysis, or AI menu suggestions, we may collect and send data needed to provide those features from our server to Google Cloud Vertex AI / Gemini provided by Google LLC. This may include your prompts, AI chat history, post-training AI coach reviews, profile, event, goals, saved training records, results, notes, RPE, training duration, condition data, upcoming competitions, competition entries and notes, injury history, RPE statistics, previous AI menu history, uploaded videos, video type, focus points, pose estimation data, and menu generation settings such as period, start date, training days, intensity, mode, and instructions. We use this data to answer training questions, create workout suggestions or activity drafts, generate AI coach reviews for saved training records, evaluate video form, generate good points, improvement points, suggested drills, create training menus matched to your goals, recent training, competitions, and injury status, improve quality, prevent misuse, and support users. We send data to AI services only after obtaining in-app consent before the relevant feature is used.

4. Data Protection and Security

The app takes appropriate technical and organizational measures to protect user's personal information. Measures such as encryption, access restrictions, and regular audits are implemented for security purposes.

5. Cookies

The app may use cookies. Cookies are information stored on the user's computer and are used to enhance the user's app experience.

6. External Links

The app may contain links to external websites. When clicking on an external link, the privacy policy of that website will apply.

7. Protection of Minors' Information

The app does not intend to collect personal information from minors. If a minor provides personal information, parental consent is required.

8. Changes to the Privacy Policy

The app reserves the right to modify the privacy policy. In the event of significant changes, users may be notified.

9. Use for Personalized Notifications

We may use health data and training records to personalize insight emails (such as weekly reports and AI advice). Promotional campaigns are sent only to users who have explicitly opted in.

10. Contact

If you have any questions or inquiries regarding this privacy policy, please contact us at the following: